Many online driving course providers claim their classes are 100% online but require students to call for voice authentication during enrollment and periodically throughout the course. During this process, a recording is taken of the students voice. The problem with this is that too frequently the authentication process fails due to background noise or a bad phone signal. When authentication fails, the student will be unable to continue with the course until they speak with a customer service representative to confirm their identity.
Taking a defensive driving course online is supposed to make the process easier. Not only is calling throughout the course a nuisance, when the authentication process fails it can be extremely frustrating. At 6HourCourseOnline, we promise that we will never ask for a recording of your voice. When we say our defensive driving courses are 100% online, we mean it!